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Support

We offer several support options to help you with installation, customization, fixing errors or creating analytic reports.  

Onsite

If you are located in the Puget Sound area, we will come to your office to provide support on your system.  The rate for onsite support is $150 per hour with an hour minimum and a signed contract.

Remote

The most popular form of support.  We can remote into your desktop or server using UltraVNC, Dimdim or other forms of remote assistance.  Pre-payment is required.  Click here to purchase support with a credit card. 

No. of Hours

Retainer Plan

Many businesses hire us as an outsourced GoldMine administrator.  Companies on this plan experience less worry, less downtime, and less corrupt data. Tasks may include:

  • De-duplication
  • Data Validation Reports and Clean up
  • Verify Backup and Maintenance Plans
  • User Management/Territory Realignment
  • Error log and Sync Log Checking
  • Imports, Customizations as time allows
  • + FREE telephone and email support (less than 10 minutes)

Rates:

SOHO /Mid-size:  2 hours per month = $600 per quarter

Corporate: 5 hours per month: $1500 per quarter

  

 

Help


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