We offer several support options to help you with installation, customization, fixing errors or creating analytic reports.
If you are located in the Puget Sound area, we will come to your office to provide support on your system. The rate for onsite support is $150 per hour with an hour minimum and a signed contract.
Remote
The most popular form of support. We can remote into your desktop or server using UltraVNC, Dimdim or other forms of remote assistance. Pre-payment is required.
Click here to purchase support with a credit card.Retainer Plan
Many businesses hire us as an outsourced GoldMine administrator. Companies on this plan experience less worry, less downtime, and less corrupt data. Tasks may include:
Rates:
SOHO /Mid-size: 2 hours per month = $600 per quarter
Corporate: 5 hours per month: $1500 per quarter